Downloads
Downloads
Contact Us
Email: If you have any questions or require support, please email us at: support@smartzero.cloud
Live Chat: This service can be found on the bottom left of the website when a member of the team is available.
Is your business in an industry that requires stock to be temperature controlled? Then SMARTzero is the solution for you!
Industries such as Pharmaceutical, Veterinary, Food Retail, Hospitality and many more, must all comply with strict regulations which SMARTzero is designed to assist with;
• Simple setup and self-install
• Unlimited number of sensors or appliances
• Real-time and historic appliance view
• Live, hourly and daily data trends
• Reduce the risk of non-compliance
• Configurable thresholds per sensor/appliance
• Save stock with instant alarms direct to your inbox
• All historic alarms and notes are available for audit
• Compliance reports for auditing purposes
• Tracking of appliance performance
• Produces a Temperature logbook automatically
• Reports sent to one or more recipients
Fully flexible, SMARTzero can encompass as many or as few devices as required. Temperature & Humidity sensors can be located in the same or across multiple appliances (refrigerators, freezers, display cabinets etc.) and additional receivers allow appliances in different locations to be monitored through the same portal.
If you require to monitor 5 appliances or more, please contact us to discuss volume pricing.
No long term contracts apply to any of our SMARTzero subscriptions, only a 30 day rolling subscription allowing flexibility.
If you are a charity or a non-for-profit business then you may qualify for lifetime use of SMARTzero (and all hardware) free of charge. Please contact us by email with the details and we will check qualification. support@smartzero.cloud
To get started, simply purchase a Starter Pack that suits your number of appliances and then customise your solution by adding more sensors and receivers.
Each Starter Pack includes a selection of hardware and 12 month’s access to the SMARTzero software. At the end of the 12 months, a monthly subscription of £10 a month per sensor applies.
Starter Pack 1 ![]() | Starter Pack 2 ![]() | Starter Pack 3 ![]() |
|
---|---|---|---|
Receivers | 1 | 1 | 1 |
Temperature & Humidity Sensors | 1 | 2 | 4 |
Upfront Cost | £120 | £240 | £480 |
Monthly Subscription Cost (after 12 months) | £10 | £20 | £40 |
![]() |
|
---|---|
Description | Provides the connection between your sensors and SMARTzero Cloud (will provide ~50m coverage for unlimited sensors) |
Upfront Cost | £60 |
Monthly Subscription Cost (after 12 months) | N/A |
![]() | ![]() | ![]() |
|
---|---|---|---|
Description | A sensor to monitor the temperature and humidity of your appliance | A one-metre wired sensor to monitor the temperature and humidity of your appliance | A one-metre wired UK plug sensor to monitor the power supply to your appliance |
Upfront Cost | £120 | £144 | £120 |
Monthly Subscription Cost (after 12 months) | £10 | £12 | £10 |
Pharmaceutical
Hospitality
Pharmaceutical
Hospitality
Fully flexible, SMARTzero can encompass as many or as few devices as required. Temperature & Humidity sensors can be located in the same or across multiple appliances and additional receivers allow appliances in different locations to be monitored through the same platform.
To get started, simply purchase a Starter pack that suits your number of appliances and then customise your solution by adding more sensors and receivers, if required.
Each Starter pack includes a selection of hardware and 12 month’s access to the SMARTzero software. At the end of the 12 months, a monthly subscription of £5 a month per sensor applies.
Starter Pack 1 ![]() | Starter Pack 2 ![]() | Starter Pack 3 ![]() |
|
---|---|---|---|
Receivers | 1 | 1 | 1 |
Temperature & Humidity Sensors | 1 | 2 | 4 |
Upfront Cost | £120 | £240 | £480 |
Monthly Subscription Cost (after 12 months) | £10 | £20 | £40 |
Receiver ![]() | Temperature and Humidity Sensor![]() |
|
---|---|---|
Description | Provides the connection between your sensors and SMARTzero Cloud (will provide ~50m coverage for unlimited sensors) | A sensor to monitor the temperature and humidity of your appliance |
Upfront Cost | £60 | £120 |
Monthly Subscription Cost (after 12 months) | N/A | £10 |
Email: If you have any questions or require support, please email us at: support@smartzero.cloud
Live Chat: This service can be found on the bottom left of the website when a member of the team is available.
SMARTzero Setup Tutorial
SMARTzero Alarms Tutorial
Products
SMARTzero utilises two key pieces of hardware; the ‘Receiver’ and the ‘Temperature & Humidity Sensor’.
The Temperature & Humidity Sensors monitor and relay the temperature and humidity of the location they have been installed back to the Receiver.
The Receiver, connected to your internet connection through either WiFi or a wired connection, sends this data to the SMARTzero platform in the Cloud.
The Receiver is a similar size to a smoke detector – its dimensions are: 150(h) x 150(w) x 36(d) mm.
The Temperature & Humidity Sensors are similar in size to a matchbox – their dimensions are: 70(h) x 38(w) x 18(d) mm.
You have the option of a wired connection to your broadband router or connecting to your broadband Wi-Fi network.
Details of how to get setup, will be included inside the box.
For support regarding setup and installation please contact us either by email at support@smartzero.cloud or Live Chat, which can be found at the bottom of the page on the left hand side.
Any device is fine, but we recommend up to date Internet Browsers, such as Chrome, Firefox or Edge.
Installation
The quick installation guide can be found in the downloads section or by clicking here.
The Receiver requires a 5V DC input – identical to a phone charger. A plug and USB cable are provided when you order a Receiver.
The Temperature & Humidity Sensors are battery powered so no external power is required.
The receiver doesn’t have to be mounted anywhere, it can just remain flat on a surface.
If you wish to mount the receiver to the wall/ceiling, specific tools will be required along with the included template and fixing screws.
The Temperature & Humidity Sensor(s) will come with a double sided 3M adhesive pad which you can use to mount the Temperature & Humidity Sensor(s) inside your appliance(s).
Please note: the adhesive pads may not apply well inside some appliances such as freezers, so placing the sensor on a flat surface inside the appliance is fine.
Yes. You can assign a static IP address to a Receiver, please refer to the Receiver Advanced Settings Guide in the downloads section on the website or by clicking here
Orders and Delivery
To order, please click here.
This will load the SMARTzero portal where you can sign up and purchase a starter pack.
We will pick and dispatch your order but while you wait, you can create your site(s), room(s), appliance(s) so your SMARTzero portal is ready for when your products arrive.
The products will be shipped first class via Royal Mail in the UK and FedEx for International.
The shipment will be tracked and require a signature on delivery.
Yes, once the products have been dispatched, we will communicate the tracking number via email.